Privacy Policy

This policy explains what data we collect when you use the dental pages of Al Mumtaz Medical Clinics Complex (Al Mumtaz Medical Complex Company, Riyadh, Al Malaz, Jarir Street), and how we use and protect it.

Data we collect

• Booking details: your name, mobile number, requested service and preferred day when you use the booking form or the assistant. They reach our reception team only and are used to confirm your appointment.
• WhatsApp messages: the WhatsApp button opens the WhatsApp app with a prefilled message you can edit; the conversation is subject to WhatsApp's privacy policy.
• Usage data: anonymous events (page views, WhatsApp or call button clicks, traffic source) to measure the page and our advertising. These never include your name or number.
• Advertising tools: the page may use measurement tools from Google, TikTok and Snapchat under their policies. You can disable cookies in your browser settings.

How we use data

• Confirming appointments and answering your questions.
• Improving the page and measuring advertising campaigns.
• We never sell your data or share it for marketing outside the complex.

Retention and security

Booking data is stored in a secured database accessible only to authorised clinic staff, and is deleted or anonymised when no longer needed. Anonymous usage data is kept for statistics.

Your rights

You may request access to, correction of, or deletion of your data at any time by calling 920016507 or WhatsApp 0532611607.